Fundraising Shoutouts: Frequently Asked Questions

You can create an account on the app by using the button on the top of this page or following this link.

Ultimate Shoutouts lets your club run fundraising through real-time shoutouts and simple payments. Organizers can choose between Online Payments (perfect for QR codes and pre-sales) or Kiosk POS (ideal for on-site cash and card sales).

Supporters submit a shoutout, pay instantly, and the message is delivered to the event for announcing and/or display.

Yes! Online payments are perfect for meet-day fundraising. Families and supporters can scan a QR code from flyers, posters, or signage and send shoutouts instantly—without missing the action.

Yes. If you want to accept cash on-site, you can use Kiosk POS, which allows a vendor or volunteer to collect cash and submit shoutouts directly through the kiosk interface.

Yes. Kiosk POS supports collecting payments in person, including cash and physical credit cards, depending on your event setup and vendor workflow.

Ultimate Shoutouts offers two pricing options:

Online Payments

• Shoutouts start at $2.00 USD (you can charge more anytime)
• Fee: $0.50 per transaction + 5% commission

Example:
A $5.00 shoutout earns your team $4.25

Kiosk POS

• $5.00 per day
• Unlimited shoutouts through the kiosk during the assigned event days

Example:
A 3-day competition costs $15 total

Yes. You can offer multiple price options depending on your event.

Some clubs offer:

• Basic shoutouts
• Premium shoutouts
• Flowers or gifts
• Stuffed animals
• Music requests
• “Roast” requests
• Walk-up songs (great for t-ball)
  …and more.

Ultimate Shoutouts uses Stripe to securely distribute payouts.

After your event is complete, you can request your payout directly from your Account Dashboard, where you’ll see your current available balance. Once requested, you’ll receive an email with instructions to enter your payout details.

Please allow 5–7 business days for the payment to process and clear. You can also track payout status at any time from your dashboard.

No. Announcers do not need an account.

Once you're inside an event, you can enable Announcer Mode, which locks and hides organizer features so announcers only see the announcer screen.

Yes. Ultimate Shoutouts includes a Wall View, which is designed for venues using a projector or large display. Shoutouts can be shown on a big screen so athletes and the crowd can see them in real time.

Yes — with Online Payments, pre-sales are easy. You can share a QR code in advance through email, flyers, and social media.

Kiosk POS is only active during the assigned event days and does not support pre-sales.

Most events use Online Payments for the best fundraising results, since supporters can participate from anywhere.

Kiosk POS is best if:

• You want to accept cash or card on-site
• You have a vendor table
• You use a different POS system (Square, Stripe or other)

Many organizers use both for maximum fundraising.